About MyGameGold
1. What does MyGameGold do?
MyGameGold is a diversified service provider operating the world’s cheapest secure
network of buying and selling sites for massively multiplayer online game (MMOG) virtual
currency and assets on the Internet.
2. What is MyGameGold all about?
Since its founding in 2005 by MyGameGold CEO, MyGameGold has been an industry.
In meeting the demand of game players to buy, sell and trade in-game items,
MyGameGold provides gamers with fast transactions, 24-hour customer service a
nd guaranteed transactional security. MyGameGold is dedicated
to improving gamer services and fostering a more enjoyable gaming experience.
Customer Service
5. Live Help
MyGameGold is committed to provide maximum customer satisfaction by providing a 24/7 on-line chat
system to ensure all your questions being answered as soon as possible.
6. What should I do if the On-line chat system is not available?
We set the highest priority for all our valued customers, instances where internet connections are
temporally down or our systems facing some technical difficult. In the event of such a situation,
please do contact us via email and we will get back to you ASAP.
7. On-line chat is on, but no one seems to be answering.
Under such situation, we urge you to hold you’re cool and to be patient with us. Our customer
service representative may be experiencing high on our live help system.
Delivery
11. How long do I have to wait for your delivery?
Delivery usually occurs within the first hour after payment has been received. We are trying
our best to send the gold to you ASAP. However for some of the newer or more popular servers, It may take from 1-48 hours, If delivery has not been sent within 48 hours, we will fully refund you if you desire.
12. Can i ask for refund if you didn't make the delivery in a timely manner?
Yes, you can.If we can’t deliver it within 48 hours, we will refund your payment immediately.
If you have any questiones, you can contact us through live support on our website OR
email us OR message us through MSN.
13. What are the possible reasons for delay?
There are various possibilities such as Technical errors like internet down time and incorrect or
insufficient information provided. Therefore, it is very important that you furnish us with a
valid telephone number and email address for us to contact you. At the same time we will
not give the information to the third party.
14. You have stopped talking to me in the game during a delivery, what went wrong ?
We may be disconnected due to technical reasons half way through the transaction.
No worries at all, we will contact you soon as we get online again. There is also an indicator
on our website reflecting our on-line status and you will know if we are online or being disconnected.
15. It’s Urgent and I need my stuff now
So long as we are online, we will deliver to you by the soonest means, but if it’s a “life”
threatening situation and you cannot wait, please feel free to contact our customer representative even
before you make your payment so that we can ensure we have sufficient stocks to tide you through.
Paypal
18. What is PayPal and how does it work?
Paypal is an online payment system that facilitates the transfer of money from one bank account to another.
After signing up for an account at www.paypal.com and proceeding through their easy verification process,
you may send money to your Paypal account from your bank account and begin to use to make purchases
online from websites. Paypal is one of the most widely accepted electronic payment services used today to
reliably, instantly and safely move money between accounts worldwide.
19. How do I open an account in Paypal?
To open an account in Paypal, simply visit www.paypal.com. From there you can click on the 'sign up' button
and follow the registration process. Paypal has a user friendly system to help new users create their accounts.
20. How do I verify my Paypal account?
The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have
the option to acquire verified status by completing a process through your bank. After logging into your Paypal
account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal
will make two small deposits into the bank account attached to your Paypal account and they will request that you
verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit
amounts into the Paypal query page and your account will then attain verified status.
21. My shipping address is not confirmed. How can I confirm my shipping address?
Go to www.Paypal.com and click on help, use keyword "Confirm Shipping address" in the help search box.
22. I forgot to include my Confirmed shipping address. What Should I do?
Please visit www.Paypal.com and log into the same Paypal account that you placed your order from. Click on the
"Send money" tab and input the necessary information followed by clicking on the "Continue" button and look
under shipping information. Leave the "Ship to" information as default.
23. Why is my shipping address unconfirmed?
PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system.
An address is confirmed if it is associated with a credit card or can be independently verified by PayPal. Gift Addresses
and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify
most non-U.S. credit card billing addresses.
These types of security measures are unfortunately necessary in an online environment where it is difficult to check
someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world,
where simple and effective identification tools do not yet exist, we have to take different precautions.
We believe that these safety precautions are in the interest of all our members.
Security
28. Is this business safe or legal?
MyGameGold has been in the virtual trade industry for years. Over the years, we have achieved a proven sales
track record and established a loyal customer base. We are well known for our quick response, game variety
and most importantly, our pricing has been very competitive compared to our worthy competitors.
Our business mainly involves trading which implies, we buy from gamers who are willing to sell their
excess virtual currency or item and we sell to interested buyers at a marginal profit. Under the circumstances
of an individual seller who is willing to sell us at a quoted price. We will then resell it to an individual buyer
who is interested in the item or the virtual currency by no means undermining any party's interest.
29. I'm worried about the privacy of my details?
Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling
of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.




Wholesale prices even with
very small orders
Fast delivery for
Goods